Our People Make a Difference Everyday

Securitas North America Security Officer of the Year
Each year, Securitas North America recognizes one security officer for heroism, and one security officer for outstanding performance. The winners are chosen based on nominations from their colleagues and managers, and are featured in Excellence in Service magazine. Each winner receives a substantial check and plaque for being selected as the Officer of the Year.

Harry Bell

Olalekan “Felix” Olatundun

2016 Security Officer of the Year for Heroism

This award recognizes a security officer who demonstrates courage, daring, professionalism and self-sacrifice while helping to protect people or property. The 2016 award winner is Olalekan "Felix" Olatundun from Winnipeg, Canada. 

Read about Olalekan's true act of Heroism

Harry BellJamon Barfield

2016 Security Officer of the Year for Performance

Jamon Barfield of the Silicon Valley branch of the Healthcare Region was recognized for consistently providing excellent service and his willingness to lead. He is currently assigned to a healthcare site in the Silicon Valley area of California. 

Read about Jamon's dedication and vigilance.

 

Service Notes

Our officers play a key part in providing the peace of mind that allows people, organizations and communities to prosper. Through actions, big and small, every day, and combining expertise in security with a passion for service, our team can make a difference. 

Security Team

Northeast Region

During an annual car show held at the Mars Chocolate North America facility in Hackettstown, NJ, a visitor suffered a massive heart attack. Security Officer Cody Francis, a trained EMT, was nearby directing traffic when he heard the cries for help from the man’s wife.  Cody immediately radioed into base that help was needed and that he would begin CPR.  Securitas USA Desk Officer Pete Strunck called the town’s first aid squad, which arrived in a matter of minutes.  As Security Officer John Fernandes, also a trained EMT, was arriving for his shift, he saw what was happening and immediately assisted Officer Francis.  Other security officers, including Catherine Peterson, Chris Lamb and Site Security Manager Michael Rooney, assisted in providing traffic control for arriving emergency vehicles amidst an already crowded roadway and parking lot. The man was transported to the area emergency room.

Security officers Francis and Fernandes, although being trained EMTs, are not normally required to provide medical assistance to the Mars community since an on-site first aid team and nurse are normally on duty. However, such was not the case on this day. For these officers to respond and render aid was beyond their call of duty, but was greatly appreciated by the client representative who witnessed the incident. All the officers on duty deserve recognition for a job well done.

 

Site Supervisor Aaron Malec

Global and National Accounts

While on duty at a National Account client site, Site Supervisor Aaron Malec was advised about a medical emergency and his help was needed.  When he arrived on scene, he noticed a male lying on the floor and not breathing. As a first responder, Malec immediately began chest compressions. A call was made to 911 and, when additional assistance arrived, Malec returned to the lobby to make sure doors were unlocked for paramedics. He maintained clear path for the paramedics to proceed to the incident area.  After paramedics arrived, they administered CPR and utilized an AED to help stabilize the man prior to transporting him via ambulance.

Malec has been at this site for less than a year, but continually provides excellent leadership and supervision to the site and security team.  He is to be commended for his quick actions and teamwork in helping to save a life.

 

Chris Lopez

South Region

Security Officer Chris Lopez has worked for the Bluffton, SC branch for three years and his contributions to the branch cannot be briefly stated.  Below is one example of his professionalism, but there have been a number of letters from patients and their families to the Hilton Head Regional Medical Center administration expressing appreciation and gratitude for his caring nature and willingness to help see them through some very trying times.

As Hurricane Matthew was approaching Hilton Head Island, Officer Lopez was on duty and spent two nights sleeping at the hospital to assist with the evacuation of patients and helping to make sure that no one was left behind.  Once the hospital was secured and everyone was relocated to the University of South Carolina Beaufort (USCB) campus to wait out the storm, Officer Lopez continued to help by assisting in the preparation of lunch for the 800 people who were sheltering at this location. Once he was allowed to return to the hospital, Lopez did whatever was asked of him and never complained.  He spent several nights in the hospital helping to prepare for the reopening. 

Many of the hospital employees commented on how wonderful it was to have Lopez on site during the hurricane and what a professional officer he is.  Bluffton Branch Manager Don Feldkamp said, “Chris has an outstanding work ethic, always has a smile on his face, and is willing to go above and beyond.”  

 

Remote Guarding Officer Timothy Nichols

Securitas Operation Center (SOC)

Securitas USA has partnered with a prominent marina in southern Florida since 2012 to provide security solutions. In 2016, the client incorporated Remote Guarding as a part of its security program. Securitas Remote Guarding Officers utilize video analytics to detect unauthorized activity after-hours and respond based on the escalation path developed with the client.

While working at the SOC in Charlotte, NC, Remote Guarding Officer Timothy Nichols received an analytic event showing two individuals in hooded sweatshirts carrying a bag.  He contacted the Dock Master at the marina to advise him of the event and was instructed to call the local police department.  Watching the incident unfold on his screen, Nichols was able to relay to the police officers how the suspects were dressed and what they were doing.  He stayed on the line with local police dispatch and helped the officers navigate the docks. He assisted them in the apprehension of one of the intruders who was trying to hide on one of the boats. 

Officer Nichols was able to utilize the Securitas-designed system of cameras and equipment to maintain contact with local police and provide high quality coverage of the facility - all from a remote location. 

 

Supervisor Patrick Osborn

Pinkerton Enterprise Risk Management

Supervisor Patrick Osborn was on patrol at a large client site in Victoria, TX when he heard an alarm sounding on the main production line.  He investigated and found that the alarm was activated by one of the systems that had been left on and running all night.  Osborn notified the facilities team who responded and shut down the equipment, allowing the system to cool down for the morning production.

Had Supervisor Osborn not taken the time to notify the team, the client would have lost the ability to run production the next day.  The client also commended Osborn for taking the initiative to identify site issues and bring them to their attention in the past. Patrick Osborn is to be recognized for a job well done.

 

Security Team

Northeast Region

While on duty at the loading dock of a building at Yeshiva University in New York City, Security Officer Luis Taveras was approached by a woman who stated that her friend was being robbed a short distance away. Taveras remained calm and immediately called Security Officer Edwin Jerez at the client’s Base Operations Center, who in turn contacted the NYPD and Shift Supervisor Major Andy Guzman.  

The security team acted in a coordinated and professional effort, with Security Officer Benji Araujo assisting the victim and Security Officer Carlos Jimenez using a patrol vehicle to canvass the area for the assailant.  While they were searching the area, a second victim approached, saying that she had also been robbed.  Jimenez and Guzman noticed a man who matched the description they had been given and, without hesitation, approached the suspect.  They were able to detain him until the police arrived and made an arrest.

The team’s response was outstanding – they reacted quickly and professionally.  Everything was well-coordinated, including the manner in which they reassured the victims, canvassed the neighborhood, and identified the suspect. This was truly a shining example of teamwork.

 

Site Supervisor Aaron Malec

Global and National Accounts

While on duty at a National Account client site, Site Supervisor Aaron Malec was advised about a medical emergency and his help was needed.  When he arrived on scene, he noticed a male lying on the floor and not breathing. As a first responder, Malec immediately began chest compressions. A call was made to 911 and, when additional assistance arrived, Malec returned to the lobby to make sure doors were unlocked for paramedics. He maintained clear path for the paramedics to proceed to the incident area.  After paramedics arrived, they administered CPR and utilized an AED to help stabilize the man prior to transporting him via ambulance.

Malec has been at this site for less than a year, but continually provides excellent leadership and supervision to the site and security team.  He is to be commended for his quick actions and teamwork in helping to save a life.

 

Chris Lopez

South Region

Security Officer Chris Lopez has worked for the Bluffton, SC branch for three years and his contributions to the branch cannot be briefly stated.  Below is one example of his professionalism, but there have been a number of letters from patients and their families to the Hilton Head Regional Medical Center administration expressing appreciation and gratitude for his caring nature and willingness to help see them through some very trying times.

As Hurricane Matthew was approaching Hilton Head Island, Officer Lopez was on duty and spent two nights sleeping at the hospital to assist with the evacuation of patients and helping to make sure that no one was left behind.  Once the hospital was secured and everyone was relocated to the University of South Carolina Beaufort (USCB) campus to wait out the storm, Officer Lopez continued to help by assisting in the preparation of lunch for the 800 people who were sheltering at this location. Once he was allowed to return to the hospital, Lopez did whatever was asked of him and never complained.  He spent several nights in the hospital helping to prepare for the reopening.

Many of the hospital employees commented on how wonderful it was to have Lopez on site during the hurricane and what a professional officer he is.  Bluffton Branch Manager Don Feldkamp said, “Chris has an outstanding work ethic, always has a smile on his face, and is willing to go above and beyond.” 

 

Remote Guarding Officer Timothy Nichols

Securitas Operation Center (SOC)

Securitas USA has partnered with a prominent marina in southern Florida since 2012 to provide security solutions. In 2016, the client incorporated Remote Guarding as a part of its security program. Securitas Remote Guarding Officers utilize video analytics to detect unauthorized activity after-hours and respond based on the escalation path developed with the client.

While working at the SOC in Charlotte, NC, Remote Guarding Officer Timothy Nichols received an analytic event showing two individuals in hooded sweatshirts carrying a bag.  He contacted the Dock Master at the marina to advise him of the event and was instructed to call the local police department.  Watching the incident unfold on his screen, Nichols was able to relay to the police officers how the suspects were dressed and what they were doing.  He stayed on the line with local police dispatch and helped the officers navigate the docks. He assisted them in the apprehension of one of the intruders who was trying to hide on one of the boats.

Officer Nichols was able to utilize the Securitas-designed system of cameras and equipment to maintain contact with local police and provide high quality coverage of the facility - all from a remote location.

 

Supervisor Patrick Osborn

Pinkerton Enterprise Risk Management

Supervisor Patrick Osborn was on patrol at a large client site in Victoria, TX when he heard an alarm sounding on the main production line.  He investigated and found that the alarm was activated by one of the systems that had been left on and running all night.  Osborn notified the facilities team who responded and shut down the equipment, allowing the system to cool down for the morning production.

Had Supervisor Osborn not taken the time to notify the team, the client would have lost the ability to run production the next day.  The client also commended Osborn for taking the initiative to identify site issues and bring them to their attention in the past. Patrick Osborn is to be recognized for a job well done.

 

Security Team

Northeast Region

While on duty at the loading dock of a building at Yeshiva University in New York City, Security Officer Luis Taveras was approached by a woman who stated that her friend was being robbed a short distance away. Taveras remained calm and immediately called Security Officer Edwin Jerez at the client’s Base Operations Center, who in turn contacted the NYPD and Shift Supervisor Major Andy Guzman. 

The security team acted in a coordinated and professional effort, with Security Officer Benji Araujo assisting the victim and Security Officer Carlos Jimenez using a patrol vehicle to canvass the area for the assailant.  While they were searching the area, a second victim approached, saying that she had also been robbed.  Jimenez and Guzman noticed a man who matched the description they had been given and, without hesitation, approached the suspect.  They were able to detain him until the police arrived and made an arrest.

The team’s response was outstanding – they reacted quickly and professionally.  Everything was well-coordinated, including the manner in which they reassured the victims, canvassed the neighborhood, and identified the suspect. This was truly a shining example of teamwork.