Traditional and Technology Solutions Safeguard an Exclusive Community

Gated Community Security | Moss Creek

Challenge: Tightly monitoring access while remaining goodwill ambassadors 

Securitas USA provides contract security services to  Moss Creek, a private golf, tennis, boating and equestrian community of about 1,000 residences on Hilton Head Island. The officers need to exude a feeling of welcome while keeping a watchful eye on who enters and exits the 1,068-acre development.


  • The visitor management system documents arrival times and prints passes for visitors and contractors. Contractors’ license plates, driver’s license information and photograph, are scanned and stored for subsequent authorization and access control. The system allows daily activity logs, patrol officer reports, revenue tracking, and onsite visitor and contractor lists to be compiled and printed.
  • The personal touch is felt through the round-the-clock staffing of the security gatehouse. Officers maintain a security presence throughout the development, its marina and swimming complex. Access to the fitness facility is controlled remotely and entry is denied without a fitness card.


The responsiveness and professionalism of the officers is so appreciated that the Moss Creek management considers it an extension of the community’s amenities. “Site Manager Randy Connelly and his staff are outstanding,” says Suzanna Johnston, Assistant to the General Manager. “They are respected by our residents and their friendly demeanor is welcoming to guests, renters and prospective homeowners.”

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