California Wildfires Employee Support Page
Critical Event Support
Securitas Employee Assistance Program
We know many of you have been impacted by the wildfires. EAP (Employee Assistance Program) members are standing by to assist you as you navigate this challenging time. This service is free to you, entirely confidential, and offers everything from counseling, to legal guidance, and financial planning resources.
EAP is available to all Securitas employees and household members. If you or someone you are concerned about have been impacted by a critical event, call your 24/7, toll-free EAP number, 855-543-6877 or go to https://www.anthemeap.com/securitas.
Teledoc Health
Teladoc Health has a natural disaster hotline available 24/7. Natural Disaster Hotline: 855-225-5032
Disaster Hotline WebsiteHelpful links
Below are resources that may be able to assist you with the current fires. To access the websites, please click on the links. You may wish to contact these providers for additional information.
Read below for more information on the following:
- Food Banks
- Shelters
- Government Agencies: Local Agencies & Federal Agencies
- Conditions Status Tracking
- Important Contacts
- Benefits & Coverage
Food Banks
Santa Barbara County
Kern County
Riverside County
Imperial County
Contra Costa County
Shelter Locators & Openings
Local Salvation Army Locator
https://www.salvationarmyusa.org
VRBO
https://www.vrbo.com
VRBO may offer reduced rates for housing in times of disaster.
American Red Cross Shelter Locator
https://www.redcross.org/get-help/disaster-relief-and-recovery-services/find-an-open-shelter.html
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Government Agencies
Local Agencies
Find the right support with the Local Agencies
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- Website
- X / Twitter
- Office: 925-655-0000
- Dispatch: 925-646-2441
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Emergency Updates - City of Santa Clarita Emergency Information
Information regarding emergencies in and around the City of Santa Clarita
Santa Clarita Valley Station | Los Angeles County Sheriff's Department
Serving the areas of: Angeles National Forest, Bouquet Canyon, Canyon Country, Castaic, City of Santa Clarita, Gorman, Hasley Canyon, Newhall, Neenach, Sand Canyon, Santa Clarita, Saugus, Six Flags.
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Government Agencies
Federal Agencies
Find the right support from Federal Agencies
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- 500 C Street Southwest
Washington, DC 20472 - 800-621-FEMA
- https://www.fema.gov
- If a disaster is declared in your area, please call to apply for assistance or visit https://www.disasterassistance.gov.
- 500 C Street Southwest
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- To locate an open emergency shelter, text SHELTER and a zip code to 43362 (4FEMA).
- To locate an open Disaster Recovery Center, text DRC and a zip code to 43362 (4FEMA).
- Please note that standard message and data rates apply.
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- https://www.usfa.fema.gov/downloads/pdf/publications/fa_46.pdf
- https://www.osha.gov/dts/wildfires/response.html
- https://www.ready.gov/wildfires
- https://www.ready.gov/home-fires
- https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/wildfire.html
- https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/fire.html
- https://www.nctsn.org/what-is-child-trauma/trauma-types/disasters/wildfire-resources
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Conditions Status Tracking
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Important Contacts
Discover imposrtant contacts that would be helpful in the emergency situation
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- These apps offer updates on current emergencies and provide information on safety during a disaster.
- https://www.redcross.org/get-help/how-to-prepare-for-emergencies/mobile-apps.html
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2-1-1 an easy-to-remember phone number that connects callers to information and services in times of need. It is available 24 hours a day, seven days a week, even during disasters. Please call if you are seeking resources such as clothing, food, or programs for your family.
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Each year, 211 Ventura County (211VC) responds to more than 25,000 Ventura County callers, providing local communities with information and resources related to shelter, health care, food, utilities, mental health, legal, consumer and more.
Available by phone, text, and website 24 hours a day, 7 days a week
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Dial 2-1-1 for information and referrals for thousands of services, including food assistance, shelter and housing services, employment opportunities, health and dental care, legal assistance, advocacy, counseling services, child care and parents resources, senior services, youth services, support groups, disability services and volunteer opportunities.
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2-1-1 Kern is a 24/7 information and referral service that provides residents with comprehensive information and links to community health and human services at no cost. The 2-1-1 staff is ready to connect callers to a database of over 1,500 social service resources that are available to the public.
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Each year, Santa Barbara County 211 responds to more than 25,000 Santa Barbara County calls, texts, and website inquiries providing local communities with information and resources related to shelter, health care, food, utilities, mental wellness, legal, disaster/emergency services, and more.
Available by phone, text, and web 24 hours a day, 7 days a week
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As a local nonprofit organization, 211 San Diego is the region’s trusted source for information and connections to community, health, and disaster resources. Help is available 24 hours a day, 365 days a year, and in more than 200 languages.
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Benefits & Coverage Information
Find more information about Benefits & Coverage Information when you are facing the Wildfire emergency
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Call Anthem member disaster help line at 833-285-4030
- Monday through Friday, 8am to 6pm PT. They can help with finding available doctors at this time.
- Anthem member portal Blog is being updated with information as it comes in.
- Monday through Friday, 8am to 6pm PT. They can help with finding available doctors at this time.
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- You can receive care from any doctor or hospital, even if they are not in the Anthem network. Anthem will cover the claims as if they are in network.
- If your doctor's office or healthcare facility is closed because of the emergency, or if you are unable to travel there, call Anthem at 833-285-4030. We can help you find another doctor.
- If you're in a care management program and need to reach them, call 833-285-4030.
Medical equipment that is lost or damaged
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Anthem can help you replace your equipment (also called durable medical equipment or DME). Call us at 833-285-4030.
Preapprovals or referrals
- You have more time to request them. There won’t be any late fees. Call 833-285-4030 if you need an extension.
Filing a claim
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You and your doctors have more time to file claims. Call Anthem at 833-285-4030 if you need an extension.
Mental health support
- Anthem's Employee Assistance Program (EAP) offers mental health support and resources to help with legal and financial concerns, dependent-care needs, and other life challenges. Call the 24/7 EAP crisis line at 877-208-8240.
- Our Anthem website also offers resources for mental health support.
- Crisis support is available if you or someone you know is having suicidal thoughts or behavior, is experiencing emotional distress, or is behaving in a way that could harm others. Call 988 or go to 988lifeline.org to reach the confidential Suicide & Crisis Lifeline. Help is available 24/7.
- You can receive care from any doctor or hospital, even if they are not in the Anthem network. Anthem will cover the claims as if they are in network.
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Talking to your children about disruptive events provides guidance to your employees who care for children on how to support and talk to children about trauma from natural disasters and other events, including age-specific responses and coping strategies.
Resource specialists at the Kaiser Permanente Community Support HubTM can help members navigate and identify available community resources to meet basic needs like food and finances. To speak to a resource specialist, call 1-800-309-0353 Monday through Friday, 8 a.m. to 5 p.m. PT.
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The Securitas 401(k) plan offers a qualified disaster relief withdrawal for participants who suffered an economic loss due to a federally declared natural disaster. If you have a balance in the 401(k) plan, visit benefits.ml.com or call 1.800.228.4015 for more information.
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If you have any questions, please contact your local HR representative, or email at benefit.questions@securitasinc.com.