As October comes to a close, we’re highlighting how smarter, more flexible guarding models are shaping the future of security. This month, Securitas USA explored how mobile patrols, integrated technology, and adaptable staffing strategies help organizations achieve 24/7 protection without overstaffing. From insights shared by Mobile Region President Tommy Zarna to discussions on scalable, client-focused models, here’s a look back at the key conversations and innovations that defined October.
Mobile guarding: an innovative solution for businesses
Earlier this month, we also explored “Mobile Guarding: A Smart Security Solution for Businesses,” highlighting how mobile services offer agility and adaptability that traditional guarding alone can’t match.
From corporate campuses to retail centers, mobile officers play a critical role in extending reach, improving response times, and supporting integrated programs that combine technology and human expertise. By leveraging patrol data, GPS tracking, and real-time reporting, organizations can gain valuable insights that help drive proactive risk management.
Flexible guarding models: what clients should demand
In “Flexible guarding models: what clients should demand,” Tommy Zarna, Mobile Region President at Securitas USA, discusses how modern programs must be built for change. Every site and every client have unique needs. That’s why the most effective models are modular, data-driven, and responsive.
Today’s clients are asking the right questions:
- How can we optimize coverage across multiple locations?
- Where can we effectively blend technology and officer presence?
- How do we adjust staffing levels as risks shift over time?
Adequate security starts with flexibility. With integrated guarding solutions that combine mobile, on-site, and remote capabilities, organizations can stay adaptable, efficient, and secure.
The challenge: 24/7 protection without overstaffing
In our blog, “How Securitas supports 24/7 coverage without overstaffing,” Tommy Zarna shares how businesses are rethinking around-the-clock security.
Traditional models often rely on maintaining full on-site staffing at all times. This approach can quickly become costly and inefficient. Zarna explains how mobile patrols can act as a “force multiplier,” supplementing on-site teams with flexible, on-demand coverage that strengthens visibility and response while controlling costs.
By integrating mobile patrols into their programs, organizations can gain a scalable way to fill coverage gaps, support remote monitoring, and maintain responsiveness, without needing to add full-time staff to every shift.
Building partnerships that last
In “What we hear from clients who switched from competitors,” Bill Powers, Director of Facilities at the Clark Art Institute, shared why he chose Securitas USA nearly 20 years ago, and why the partnership still thrives today.
For Bill, it came down to trust, communication, and consistency. What began as a missed call from a previous provider became what he calls “the million-dollar phone call,” marking the start of a partnership built on responsiveness and reliability. Over time, that partnership has grown through shared training, proactive planning, and a genuine sense of teamwork.
His story serves as a reminder that the strongest security programs are built on collaboration, where communication and trust are just as important as technology and performance.
Security built on flexibility and trust
October’s stories reinforced a key message: effective security goes beyond coverage. It’s about connections. Whether through flexible guarding models that can adapt to changing needs or partnerships built on trust and communication, Securitas USA continues to help clients strengthen protection in smarter, more sustainable ways.
As organizations look toward the future, integrated solutions that combine people, technology, and collaboration will define the next era of security.
