Skip to main content
    Request a Quote

      Fast and reliable alarm and emergency response services

      Our mobile emergency response services are a core part of Securitas’ security response services. In an emergency, our trained officers are prepared to respond to situations and help support efforts to address damage and care for people involved. Rely on our emergency response services – 24/7.

      Request a quote
      • 24/7 immediate response
      • Trained security professionals
      • Thorough on-site investigation
      • Comprehensive risk assessment
      Security guard responding to an emergency response service
      Security überwacht Gebäude

      Alarm response for immediate action

      Every second counts when an alarm sounds. Alarm response connects you with trained professionals who can be dispatched to your location quickly. From assessing potential risk to securing the site, we handle the situation so you can focus on what matters most. 

      • 24/7 response: Mobile alarm response teams are available 24/7/365 - for maximum safety. 
      • Safety during alarms: Trained personnel handle operations instead of endangering employees. 
      • Transparent documentation: Every operation is documented - with photos, free-text report and timestamp. 
      • Insurance & cost savings: Professional alarm response services can help insurance premiums and reduce costs due to false alarms.
      • Coordination with authorities: Close connection to police and fire department - for fast and correct emergency dispatch. 
      Securitas vehicle patrolling a client's site.

      Why our clients choose emergency response services and alarm response from Securitas

      • Securitas is a global leader in security response services, trusted by businesses of all sizes to safeguard what matters most. Our strength lies in combining global reach with local expertise, so we understand the unique challenges of your area and your business.
      • This approach applies to every security solution we offer, including our professional alarm response services. By combining cutting-edge technology with personal expertise – from dedicated advisors and surveillance operators to on-site guards – we help deliver tailored emergency response services that meet your specific needs.
      • Whether it’s a single site or multiple locations, we help support your employees in performing their roles effectively and to support keeping your assets and properties prepared for daily operations.
      • What’s more, our alarm monitoring and alarm response can seamlessly integrate with any of our other security response services, creating a comprehensive solution that can grow and adapt as your needs evolve.

      Alarm and emergency response services benefits

      Fast on-site tesponse
      When an alarm is triggered, our response officers are dispatched quickly to your location. This helps limit damage, reduce risk to people and property so that incidents can be handled professionally on site.
      24/7 protection
      Our alarm and emergency response services operate around the clock. Your premises are monitored day and night, so you have support whenever an incident occurs, including weekends and holidays.
      Professional incident handling
      Trained officers assess the situation on arrival, help secure the area, and take appropriate action based on your agreed procedures. This means incidents are managed calmly and consistently, even when your own staff are not present.
      Reduced false alarm impact
      We help verify alarms on site and can determine whether there is a real threat or a false trigger. This helps reduce unnecessary disruption, avoids avoidable call-outs for you or the authorities, and keeps your operations running smoothly.
      Clear communication and reporting
      After each alarm response, you receive a structured report of what happened and what was done. This gives you transparency, supports insurance requirements, and helps you plan any follow-up measures.
      Seamless integration with your security systems
      Our alarm and emergency response services can be integrated with your existing alarm and monitoring systems. This creates a coordinated security setup where alerts, dispatch, and on-site action work together efficiently.

      Explore integrated solutions

      We consult with you to recommend an integrated security solution that effectively combines smart technology and human intelligence so you can focus on what really matters.

      Female Securitas receptionist assists a male visitor in an office building.
      Security guarding services
      Where consistent on-site presence is required or large events present a need, our highly trained officers are specialized in full-service support.
      Explore on-site security
      Four Securitas operators monitor cameras and events on screens in the operations center.
      Remote security + interactive video monitoring
      Securitas remote monitoring creates safe, efficient operations from anywhere. Detect anomalies, supervise procedures, and manage access remote guarding.
      Explore remote guarding
      Risk Intelligence expert displaying our solution to a client.
      Risk intelligence
      Risk Intelligence integrates data and tech-driven insights with expert analysis to provide accurate, timely, relevant, and actionable intelligence for organizations.
      Explore risk intelligence
      Securitas installer installs a surveillance camera on a building in a business park
      Technology solutions
      Securitas Technology integrates modern tools in access control, intrusion systems, video, article surveillance, weapons/threat detection, and more.
      Explore technology solutions

        Security with the MySecuritas app

        Stay informed

        MySecuritas keeps you informed every step of the way. Receive real‑time alerts for alarm events, access reports as soon as they’re ready, and manage all your security information from one secure, easy‑to‑use dashboard.
        Learn more about MySecuritas
        Opened laptop and mobile phone displaying MySecuritas dashboard

        Security with the MySecuritas app

        Get the details you need

        MySecuritas gives you full visibility and control over your security operations. Receive real‑time notifications for alarm events, access detailed incident reports as soon as they’re available, and stay informed on everything from minor issues to critical situations. All security information is centralized in one secure, easy‑to‑navigate platform—so you can quickly focus on what matters most and make confident, timely decisions.
        Learn more about MySecuritas
        Opened laptop and mobile phone displaying MySecuritas dashboard

        Security with the MySecuritas app

        Leverage insights. Improve security.

        MySecuritas turns security data into actionable insight. The platform provides clear statistics and analysis to help you identify trends, spot patterns, and uncover opportunities for improvement. With this visibility, you can continuously enhance safety and operational efficiency. Data can also be downloaded and shared with your team to support informed decision‑making and ongoing optimization.
        Learn more about MySecuritas
        Open laptop is displaying MySecuritas dashboard

        Security with the MySecuritas app

        Stay in control with self-service tools

        MySecuritas gives you full control over your security operations. Easily manage site access, assign tasks, order additional services, and keep your team informed in real time. With intuitive, self‑service tools, you can act quickly, stay flexible, and keep everything running smoothly—without waiting for support. All the tools you need to manage your security organization are in one place, helping you stay in control at all times.
        Learn more about MySecuritas
        Clients working on MySecuritas dashboard

        • Frequently asked questions about alarm response

          Do you have questions? We have the answers! Explore our frequently asked questions (FAQ) and find clear and concise answers to the things we get asked the most about.

          Learn More
          Learn More

        Set my preferences

        You can decide how we use cookies on your device by adjusting the settings below. Click on “Accept all” if you accept all cookies. If you do not accept us storing cookies that are related to Google Analytics you can leave the box empty. All other cookies that we use are considered as always active since they are required for us to let visitors interact with and use the websites. When you have made your choice, scroll down the list and then click on the “Confirm my choices” button in the bottom of the list.

        • Name:
          _ga

          Used to distinguish users. A unique identifier associated with each user is sent with each hit in order to determine which traffic belongs to which user. This cookie enables the website's owner to track a visitor’s behavior and measure the website's performance. The main purpose of this cookie is to improve the website's performance.

          Name:
          _gat

          Used to throttle request rates for information on the website. This cookie does not store any user information. The main purpose of this cookie is to improve the website's performance.

          Name:
          _gid

          Used to distinguish users. This cookie enables the website's owner to track a visitor’s behavior and measure the website's performance. The main purpose of this cookie is to improve the website's performance.

        • Name:
          ai_session

          Speeds up page loading times and overrides any security restrictions that may be applied to a browser based on the IP address from which it comes.

          Name:
          ai_user

          Unique user identifier cookie for counting the number of users accessing an application over time.

        • Name:
          ARRAffinity

          Routes the request made through a web browser to the same machine in the DXC cloud environment. See ARRAffinity - Microsoft Azure. This cookie is deleted when you close your browser.

        • Name:
          __cfuid

          Speeds up page loading times and overrides any security restrictions that may be applied to a browser based on the IP address from which it comes.

        • Name:
          CookiesAccept

          Used to keep track of whether the user has accepted the cookie usage or not. This is not set unless the visitor has clicked on "Accept" in the cookie banner in the bottom of the website. The main purpose of this cookie is to improve the website's performance.

        • Name:
          EPiForm_{FormGuid}:{Username}

          Stores partial form submissions so that a visitor can continue with a form submission upon return. One cookie is created for each form and each logged in visitor. Stores the current submission status of the form (formGuid, submissionID, and if submission is finalized or not).

          Name:
          .EPiForm_BID

          Identifies the form submission made to the site when a visitor submits data via an Episerver form. Stores a GUID as the browser ID.

          Name:
          .EPiForm_VisitorIdentifier

          Identifies the form submission to the site when a visitor submits data to via an Episerver form. Stores a GUID which is the visitor identifier. Persistent (90 days from creation).

        • Name:
          EPI-MAR-<Content GUID>

          Records a visitor’s interaction with a running website optimization test, to ensure that a visitor has a consistent experience.

        • Name:
          ASP.NET_SessionId

          Used to keep track of a user navigating through the website. This is used to transfer information between pages and to store information that the user might reuse on different pages. The main purpose of this cookie is to improve the website's performance.