Scaling security across multiple locations is complex, but with one provider delivering truly integrated guarding, combining specialized guarding with world-class technology, organizations can gain consistency, visibility, and expertise at scale.
We explore with Tommy Zarna, Mobile Region President at Securitas USA, why scaling security across sites requires one provider, what makes integrated security different, and how Securitas USA helps deliver a seamless approach powered by human expertise and advanced technology.
The challenge of scaling security
As organizations grow, their security challenges grow in both size and complexity. A single site may be manageable with a local team, but once operations span multiple sites, the challenges become more significant. Too often, businesses rely on different providers at each location, creating different processes and standards.
“When organizations use different providers or keep on-site, mobile, and remote security separate, they usually run into the same challenges: inconsistency, gaps, and extra complexity," says Zarna. “Each provider has its own processes, which means officers may respond differently depending on the site. Communication slows down, reporting isn’t standardized, and managers spend more time coordinating vendors than focusing on strategy. It often leads to uneven coverage and a lack of visibility across the whole operation, which can leave risks unaddressed.”
Fragmentation not only drains resources but also weakens outcomes. Without alignment, response times vary, reporting is inconsistent, and leadership struggles to see the bigger picture. “That lack of alignment creates blind spots. When services are split between different vendors, it makes it harder to measure effectiveness because results vary from one location to the next. In the end, fragmentation weakens security by creating uncertainty where organizations need reliability.”
Why one provider matters
The solution to fragmentation is integration under a single provider. By consolidating services, organizations can gain consistency, streamlined management, and one clear point of accountability.
“Having a single security partner is critical because it brings consistency and coordination across every site,” explains Zarna. “Instead of juggling multiple vendors with different processes, you get one program, one set of standards, and one point of accountability. That simplifies management and helps see that whether it’s an on-site officer, a mobile unit, or a remote operator, everyone is working the same way.”
This alignment helps create more than efficiency; it builds confidence. With one partner overseeing the program, security leaders can trust that processes, reporting, and responses are consistent everywhere. “One provider streamlines communication and eliminates handoff gaps. The result is fewer risks, consistent outcomes, and stronger overall protection.”
Built to scale
A connected approach doesn’t just simplify management; it helps provide true scalability. Tommy recalls one client with dozens of sites across multiple regions, each managed by separate local providers. “They were struggling with inconsistent service levels, uneven reporting, and difficulty coordinating responses.”
When the client transitioned to Securitas USA as their single provider, the change was immediate. “We unified the program with the same processes, reporting standards, and points of contact across every site. The outcome was clearer visibility, faster response times, and a stronger sense of consistency. The client also saved time by managing one relationship instead of many, which allowed them to focus on their core business.”
That kind of scale and coordination is what sets Securitas USA apart. “We can deliver consistent service across multiple regions, backed by a depth of resources and experience so that nothing falls through the cracks. Our size means we can adapt to changing needs quickly, whether that’s adding coverage, supporting a new site, or adjusting operations as risks evolve. At the same time, our expertise helps us provide not just coverage but also help clients build a security program that grows with them.” That combination of scale and know-how sets us apart.
Planning ahead
For organizations evaluating their security strategy across multiple locations, Zarna’s advice is, don’t just focus on coverage at each site. Look at how the program functions as a whole.
“Ask whether your security providers are giving you consistency, clear visibility, and a single point of accountability. If you’re managing multiple vendors, think about the time and risk that creates. Choosing one partner who can scale with you and provide a connected program across all locations will not only simplify management but also strengthen outcomes. In today’s environment, that kind of alignment is what makes security truly effective.”
Consistency at scale
Managing security across multiple sites doesn’t have to mean managing multiple vendors. By choosing one provider with the resources and expertise to help deliver a connected program, organizations can reduce complexity, strengthen coordination, and gain clearer oversight. For leaders balancing growth with risk, a single partner and provider isn’t just more efficient; it’s a smarter way to build security that evolves alongside your business.
“What sets our approach apart is that integration is at the core, not just a label. Some providers claim it is “integrated” but are really just offering separate services under one contract. That creates silos, slow communication, and inconsistent responses. Our model brings on-site officers, mobile units, and remote teams that are coordinated from the start, following the same processes and working as a single, connected program. That’s why clients see more consistent results and smoother operations compared to a patchwork approach.”
Ready to unify your security program under one provider? Read more about how our solutions help deliver consistency, visibility, and scalable expertise across your organization. Contact us today.
