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      Fast and reliable alarm and emergency response services

      Our mobile emergency response services are a core part of Securitas’ security response services. In an emergency, our trained officers react quickly to secure your property, minimize damage, and protect people. Rely on our emergency response services – 24/7.

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      • 24/7 immediate response
      • Trained security professionals
      • Thorough on-site investigation
      • Comprehensive risk assessment
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      Alarm response for immediate action

      Every second counts when an alarm sounds. Alarm Response ensures trained professionals are dispatched to your location immediately. From assessing potential risk to securing the site, we handle the situation so you can focus on what matter most. 

      • 24/7 response: Mobile alarm response teams are available 24/7/365 - for maximum safety. 
      • Safety during alarms: Trained personnel handle operations instead of endangering employees. 
      • Transparent documentation: Every operation is documented - with photos, free-text report and timestamp. 
      • Insurance & cost savings: Professional alarm response services can help insurance premiums and reduce costs due to false alarms.
      • Coordination with authorities: Close connection to police and fire department - for fast and correct emergency dispatch. 
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      Why our clients choose emergency response services and alarm response from Securitas

      • Securitas is a global leader in security response services, trusted by businesses of all sizes to safeguard what matters most. Our strength lies in combining global reach with local expertise, so we understand the unique challenges of your area and your business.
      • This approach applies to every security solution we offer, including our professional alarm response services. By combining cutting-edge technology with personal expertise – from dedicated advisors and surveillance operators to on-site guards – we deliver tailored emergency response services that meet your specific needs.
      • Whether it’s protecting a single site or multiple locations, we make sure your employees can perform at their best while your assets and properties stay ready for business – day after day.
      • What’s more, our alarm monitoring and alarm response can seamlessly integrate with any of our other security response services, creating a comprehensive solution that can grow and adapt as your needs evolve.

      Alarm and emergency response services benefits

      Fast on-site tesponse
      When an alarm is triggered, our response officers are dispatched quickly to your location. This helps limit damage, reduce risk to people and property, and ensures that incidents are handled professionally on site.
      24/7 protection
      Our alarm and emergency response services operate around the clock. Your premises are monitored day and night, so you have support whenever an incident occurs, including weekends and holidays.
      Professional incident handling
      Trained officers assess the situation on arrival, secure the area, and take appropriate action based on your agreed procedures. This means incidents are managed calmly and consistently, even when your own staff are not present.
      Reduced false alarm impact
      We verify alarms on site and determine whether there is a real threat or a false trigger. This helps reduce unnecessary disruption, avoids avoidable call-outs for you or the authorities, and keeps your operations running smoothly.
      Clear communication and reporting
      After each alarm response, you receive a structured report of what happened and what was done. This gives you transparency, supports insurance requirements, and helps you plan any follow-up measures.
      Seamless integration with your security systems
      Our alarm and emergency response services can be integrated with your existing alarm and monitoring systems. This creates a coordinated security setup where alerts, dispatch, and on-site action work together efficiently.

      Explore integrated solutions

      We consult with you to recommend an integrated security solution that effectively combines smart technology and human intelligence so you can focus on what really matters.

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      Security guarding services
      Where consistent on-site presence is required or large events present a need, our highly trained officers are specialized in full-service support.
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      Remote security + interactive video monitoring
      Securitas remote monitoring creates safe, efficient operations from anywhere. Detect anomalies, supervise procedures, and manage access remote guarding.
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      Risk intelligence
      Risk Intelligence integrates data and tech-driven insights with expert analysis to provide accurate, timely, relevant, and actionable intelligence for organizations.
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      Technology solutions
      Securitas Technology integrates modern tools in access control, intrusion systems, video, article surveillance, weapons/threat detection, and more.
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        Security with the MySecuritas app

        Stay informed

        MySecuritas keeps you informed every step of the way. Receive real‑time alerts for alarm events, access reports as soon as they’re ready, and manage all your security information from one secure, easy‑to‑use dashboard.
        Learn more about MySecuritas
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        Security with the MySecuritas app

        Get the details you need

        MySecuritas gives you full visibility and control over your security operations. Receive real‑time notifications for alarm events, access detailed incident reports as soon as they’re available, and stay informed on everything from minor issues to critical situations. All security information is centralized in one secure, easy‑to‑navigate platform—so you can quickly focus on what matters most and make confident, timely decisions.
        Learn more about MySecuritas
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        Security with the MySecuritas app

        Leverage insights. Improve security.

        MySecuritas turns security data into actionable insight. The platform provides clear statistics and analysis to help you identify trends, spot patterns, and uncover opportunities for improvement. With this visibility, you can continuously enhance safety and operational efficiency. Data can also be downloaded and shared with your team to support informed decision‑making and ongoing optimization.
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        Security with the MySecuritas app

        Stay in control with self-service tools

        MySecuritas gives you full control over your security operations. Easily manage site access, assign tasks, order additional services, and keep your team informed in real time. With intuitive, self‑service tools, you can act quickly, stay flexible, and keep everything running smoothly—without waiting for support. All the tools you need to manage your security organization are in one place, helping you stay in control at all times.
        Learn more about MySecuritas
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        • Frequently asked questions about alarm response

          Do you have questions? We have the answers! Explore our frequently asked questions (FAQ) and find clear and concise answers to the things we get asked the most about.

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