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Integrated security services effectively combine smart technology and human intelligence so you can focus on what really matters.
Unarmed security you can rely on
Professional, client-focused unarmed security guard services that help protect people, property, and everyday operations—without compromising your welcoming environment.
- Visible, professional unarmed security presence
- Officers trained in de-escalation and customer service
- Flexible coverage for single sites or multi-location portfolios
- Integrated with your existing security policies and procedures
Unarmed security guard services for safer everyday operations
Our unarmed security guards provide a professional, visible presence focused on safety, service, and early intervention. We combine trained officers, clear procedures, and ongoing communication to reduce risk and support daily operations.
How our unarmed security services work
- Assess – We review your sites and risks to see where unarmed security adds the most value.
- Plan – We set post orders, patrols, access points, and communication.
- Deploy – Trained officers handle observation, reporting, access control, service, and de‑escalation.
- Protect – Guards control access, patrol key areas, and respond to issues and requests for help.
- Coordinate – We follow clear escalation paths and support emergency responders when needed.
- Improve – We report on incidents and trends and adjust your security over time.
Why partners choose Securitas' unarmed security guard services
Businesses choose us for unarmed security guard services because they want a reliable, people-first security partner—not just a guard on post.
We bring deep unarmed security expertise, with officers focused on prevention, de-escalation, and customer service—ideal for public-facing and low- to medium-risk sites. We invest in careful hiring and training, screening and preparing each unarmed security guard to fit your environment, policies, and brand.
We manage staffing and scheduling to keep posts covered, provide backup, and scale services up or down as your needs change. You get clear communication and visibility through straightforward reporting, fast escalation when needed, and insight into what our officers see on your sites.
We also protect your brand with a strong service mindset. Our unarmed security guards are approachable and professional, helping visitors and employees feel welcome and supported while maintaining a strong, visible security presence.
Proven experience across North America
Organizations across office, retail, healthcare, logistics, and public sectors rely on Securitas for unarmed security services as part of their daily operations. We support multi-site portfolios as well as single high-profile locations, with consistent standards and local knowledge.
Consistent quality and oversight
- Local supervision and regular site visits
- Documented post orders and procedures
- Incident and activity reporting for transparency
Focus on standards and compliance
Our unarmed security officers are vetted and trained according to local and state requirements, and we follow client-specific policies and industry best practices. Where required, we support additional training areas like privacy, workplace violence prevention, and emergency procedures.
Security with the MySecuritas App
Stay informed if anything happens
Stay informed about what matters most. MySecuritas sends you push notifications when alarm events occur, so you're always up-to-date on important incidents.
You'll receive access to the reports as soon as they're ready, so you don't have to wait for updates. All your security information is gathered in one place and easily accessible when you need it.
Security with the MySecuritas App
Get the details you need
Stay informed and maintain control over your company's status with comprehensive details on every incident. MySecuritas provides you with quick access to detailed reports of all incidents, ensuring you're always up-to-date – whether it's a minor issue or a serious situation.
You can easily track important events as soon as they occur, allowing you to focus on what truly requires your attention. With MySecuritas, you have the tools you need to make the right decisions quickly and securely.
Security with the MySecuritas App
Use insights to make better decisions
Use the information from MySecuritas to improve your security measures. The platform offers useful statistics and highlights that help you identify patterns and understand what works well.
Furthermore, you can gain insights into key trends and identify areas with potential for improvement. If necessary, you can download the data and share it with your employees. With MySecuritas, you can use what you learn to make your organization even better.
Security with the MySecuritas App
Stay in control with self-service tools
Take control of your security with the user-friendly tools in MySecuritas. You can manage your business and decide who has access to what, so you can easily maintain control.
Many tasks can be completed independently, so you don't have to wait for help. The platform also makes it easier for your employees to stay up-to-date and collaborate. With MySecuritas, you can act quickly and ensure everything runs smoothly.
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Frequently asked questions about unarmed security guards
Here you will find answers to the most frequently asked questions about unarmed security guards. If you have any further questions, please do not hesitate to contact us – we will be happy to help you!
Frequently asked questions
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Unarmed security officers do not carry firearms. They focus on visibility, observation, access control, reporting, and de-escalation. Armed security is used only where the risk level and regulations require it.
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Unarmed security is a good fit for offices, retail, healthcare, education, logistics, and public buildings where you need a professional security presence, but do not require armed protection.
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It depends on your location, risk profile, and staffing needs. In many cases, we can start with a basic unarmed security service relatively quickly, then refine post orders and coverage as we learn more about your site.
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Yes. Officers are trained to observe, report, and respond according to agreed procedures. They focus on de-escalation and safety, and they support police, fire, or medical responders when they arrive.
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Yes. Our unarmed security officers can work with your current access control, alarms, and video systems. We align procedures so that when something happens, everyone knows their role and how to respond.
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