Skip to main content

Supervisor Training

Looking to take your career to the next level? Securitas supervisor training is an excellent career development opportunity for officers looking to advance their careers.

Our Certified Security Supervisor training program focuses on the following concepts:

Service Excellence:

Quality Customer Service is the Key

Identifying the Needs of Your Customers

Project a Positive Attitude

Proactive Problem Solving

Role of the Supervisor:

Transition to Supervisor

Delegation: A Critical Skill

Build A Winning Team

Counseling and Coaching:

When Should You Counsel or Coach?

Giving and Receiving Feedback

Plan and Conduct Counseling
and Coaching Sessions

Managing Performance:

Developing Performance Goals

Building Commitment

Effective Performance Reviews


Supervisor Training:

Each supervisor training course is taught as a seminar or mentored tutorial and is available online. In addition, supervisors receive four policy-oriented courses in human resources and risk management. The Certified Security Supervisor training program is designed to support the lead officer and supervisor by providing the necessary skills and knowledge to lead and coach a team of security officers.

Successful completion of this series is also linked to our succession planning for Securitas USA supervisors and officers. Additional training in the Supervisor Development Path can be tailored to fit the individual requirements of the client.

Securitas Mobile Guarding officer standing outside of his car.

Contact Securitas for more information

An error has occurred while getting captcha image