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    Global Clients Americas

    Global success calls for a collaborative partnership that focuses on streamlining processes with a customized structure and specialized expertise by market. The Securitas USA Global Clients Americas Group is a valued business partner with the security expertise, dedicated structure and management to implement your specific security requirements.

    Consistent and standardized levels of security have become a demanding requirement for international and global firms. The GCA group designs and manages comprehensive large-scale security programs without the need to navigate through multi-supplier contracts. Securitas GCA is a proven business partner with the security expertise and dedicated account management to adeptly assess, implement, and manage your specific security requirements.

    As a major division of Securitas, GCA services combine Securitas’ service offerings into one platform that offers clients something they have never had before: a one-stop shop to obtain, customize, implement, and manage all security needs.

     

    What solutions can GCA offer your national or global security program?

    • As a singular security supplier, we deliver a consistent quality of service to all customer locations while reducing the number of contracts to manage.
    • A specialized security program with the following benefits:
      1. Specialized training for security officers based on client needs and site requirements.
      2. Client specific training.
      3. Vice Presidents who are recognized as experts in each market.
    • Customized structure by client that recognizes companies are different.
    • Account Management that is focused on one client and has complete operational control, authority, and accountability over all locations to manage your service.
    • We work with you to develop customized key performance indicators (KPIs) with a scorecard that benchmarks service quality and provides actionable feedback.
    • Robust transition process that includes a customized dashboard to effectively manage the process.
    • Customized performance metric monitoring in a global dashboard.


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    Two male security officers at the GSOC looking at computers.
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    See what current Securitas Clients Americas have to say about their experiences:

    “Thanks to our Global Account Management team, we had the smoothest transition possible from 29 security partners to one. Securitas GCA helped us actively seek opportunities for efficiency and process improvement across many countries and languages. This could never have been done previously while working with 29 different security partners.” - Client from a Fortune 100 technology company

    “The real benefit of having a dedicated account manager is that they have the time and focus to properly manage issues for your account while continually striving to improve your security program.”
                   - Client from a large international company

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