The Challenge
Our client, a major player in the global Financial Services industry, faced challenges such as incidents impacting staff and resources and threats disrupting business operations. These included cyberattacks on financial data, compliance issues and geopolitical instability affecting worldwide operations.
Despite these risks, they lacked a full understanding and found it tough to coordinate with local teams effectively. Their current incident reporting system fell short, lacking detailed analysis and practical insights for decision-makers.
Given these risks, it was crucial for them to enhance risk management, improve global team collaboration and implement strong incident reporting. Failing to address these could jeopardize their competitiveness, financial stability and long-term success in Financial Services.
The Solution
We tailored a custom intelligence service, combining the expertise of dedicated analysts and technology to provide:
- Real-Time Monitoring: We defined our client Critical Intelligence Requirements (CIRs) setting up live monitoring and 24/7 Alerting to incidents in close proximity to their chosen locations. This ensured the safety of our client’s global assets and colleagues.
- Crisis Support and Early Warnings: Invaluable assistance was provided during crises and incidents, along with early alerts about potential threats directly targeting our client, like protests.
- Regular Intelligence Updates: They stayed informed with daily, weekly and monthly intelligence summaries. These kept them abreast of the threat landscape and actionable insights, enabling them to gain decision making advantage within their security operations.
- Executive Protection Screening: We ensured the safety of executives and colleagues facing targeted threats with the enhanced defensive screening solutions. We were there to support their well-being & advise on how to improve the security of their online profiles to help keep them safe.
- Dedicated Request For Intelligence (RFI) Service: When they needed information on specific threats, Securitas’ dedicated specialists were there to assist promptly and effectively.
The Result
We customized solution empowered our client's intelligence-driven security approach, giving decision-makers from our client a competitive edge and the confidence to make critical business decisions while optimizing their security and resilience investments.
By providing comprehensive situational awareness, we not only offered peace of mind but also enhanced value, allowing them to protect their people, properties and assets worldwide. Through monitoring of new and emerging threats to the organization, we helped them mitigate the potential costs of disruption, including protests targeting high-profile events, property damage plans and threats against personnel. With intelligence at the forefront of their security strategy, our client could focus on what mattered most: understanding pertinent intelligence and taking decisive action. This enabled their broader business to carry out global operations and achieve strategic goals efficiently and effectively.