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    Table Talk: Retail security

    Retail security requires a balance between creating a welcoming shopping experience and helping protect people, merchandise, and property. Rising security risks – including organized retail crime, internal theft, and snatch-and-grab incidents – make it essential for retailers to have security officers who understand the unique demands of the environments they protect. 

    In this Table Talk episode, Vice President of Operations Monika Brown discusses the challenges facing retailers and why specialized officer training is more important than ever. From hospitality and customer interactions, to recognizing potential threats, officers need preparation that reflects the realities of the retail environment. 

    Looking ahead, Monika also shares why the future of retail security depends on bringing people and technology together, leveraging technology to strengthen security programs while recognizing the continued value of specially trained officers. 

    Watch the full conversation to learn more. 

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