Supplemental Security Service for National Distributor

Logistics | Ferguson

Challenge: To find a security company who could provide additional integrated coverage as needed.

Ferguson is the largest distributor of plumbing supplies in the US. Headquartered in Newport News, Virginia, Ferguson employs approximately 22,000 associates in over 1,400 locations and serves customers in 50 states, Puerto Rico, the Caribbean and Mexico.

While Ferguson has substantial in-house security, they signed a national contract with Securitas Response Services in 2008 to provide additional integrated coverage as needed. 


  • With one call to Securitas, Ferguson can receive immediate supplemental back-up officers to cover for any of their 1,400 national locations. These highly trained officers are available in the face of all sorts of emergencies.
  • Recently,  Securitas was brought on board to provide evening and weekend coverage for Ferguson’s 24/7 Global Operations Center to assist in monitoring CCTV, alarms and deploying local responders. Securitas officers take the extra step of staying on the phone with employees until assistance has arrived.


“Securitas has the capability to get the job done,” says Ray Ferrara, CPP, CFE, MCI, Director of Corporate Security and Business Continuity.  Ferrara also appreciates being able to delegate responsibility to his Securitas management team. “There is extra value by letting the contract company manage your problems.  Securitas rates very high because they provide leadership on-site for their own people and they provide great security.”     

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