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    Supervisor Training

    Looking to take your career to the next level? Securitas supervisor training is an excellent career development opportunity for officers looking to advance their careers.

    Our Certified Security Supervisor training program focuses on the following concepts:

    Service Excellence:

    Quality Customer Service is the Key

    Identifying the Needs of Your Customers

    Project a Positive Attitude

    Proactive Problem Solving
    Role of the Supervisor:

    Transition to Supervisor

    Delegation: A Critical Skill

    Build A Winning Team
    Counseling and Coaching:

    When Should You Counsel or Coach?

    Giving and Receiving Feedback

    Plan and Conduct Counseling
    and Coaching Sessions
    Managing Performance:

    Developing Performance Goals

    Building Commitment

    Effective Performance Reviews

     

    Supervisor Training:

    Each supervisor training course is taught as a seminar or mentored tutorial and is available online. In addition, supervisors receive four policy-oriented courses in human resources and risk management. The Certified Security Supervisor training program is designed to support the lead officer and supervisor by providing the necessary skills and knowledge to lead and coach a team of security officers.

    Successful completion of this series is also linked to our succession planning for Securitas USA supervisors and officers. Additional training in the Supervisor Development Path can be tailored to fit the individual requirements of the client.

    Securitas Mobile Guarding officer standing outside of his car.
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