Looking to take your career to the next level? Securitas supervisor training is an excellent career development opportunity for officers looking to advance their careers.
Our Certified Security Supervisor training program focuses on the following concepts:
Quality Customer Service is the Key
Identifying the Needs of Your Customers
Project a Positive Attitude
Proactive Problem Solving
|Role of the Supervisor:||
Transition to Supervisor
Delegation: A Critical Skill
Build A Winning Team
|Counseling and Coaching:||
When Should You Counsel or Coach?
Giving and Receiving Feedback
Plan and Conduct Counseling
Developing Performance Goals
Effective Performance Reviews
Each supervisor training course is taught as a seminar or mentored tutorial and is available online. In addition, supervisors receive four policy-oriented courses in human resources and risk management. The Certified Security Supervisor training program is designed to support the lead officer and supervisor by providing the necessary skills and knowledge to lead and coach a team of security officers.
Successful completion of this series is also linked to our succession planning for Securitas USA supervisors and officers. Additional training in the Supervisor Development Path can be tailored to fit the individual requirements of the client.