Challenge: How do you maintain a safe, viable community in a busy, urban environment?
With three 16-story buildings, 552 units, and 319 parking spots spread over 5 ½ acres, University Towers presented a unique set of challenges when its relationship with Securitas began in 1998.
Managed by FirstService Residential, The Towers’ has a diverse population that has changed as the neighborhood has changed reflecting the addition of upscale buildings and rising property values. While the local dynamic was changing the community still required a vigilant security solution.
Solution: Traditional Service with a High Tech Advantage
- Concierge Service is a signature of many upscale New York communities. From screening guests to accepting packages, door attendants’ daily interactions with residents make their lives better. Outfitting the officers in suits means they maintain a community feeling while remaining a vigilant security presence.
- SecuritasConnect: our proprietary interactive tablet system used during patrols provides an instant report on the state of the property and can be used to update post orders and give specific instructions.
- Securitas recommended a custom video system that would integrate University Towers’ existing equipment with new technology. This created a greatly enhanced perimeter and exterior video surveillance system while keeping the budget in mind.
Results: A More Secure Community
The combination of well-trained officers, strong leadership and technology has helped provide residences with a convenient, safe and secure community. Video surveillance improvements have helped to foster a crime free interior environment while hardening the security perimeter beyond their gates and lobbies. The cameras’ facial recognition is so advanced the NYPD has used it to help in the identification and prosecution of nine cases.
“Securitas has enhanced our ability to control unwanted activity and provides residents with a heightened sense of security.” Michael Urena, University Towers General Manager